PRIVACY POLICY
Complete Auto Repair of Memphis
Effective Date:January 8, 2026
Complete Auto Repair (“CAR," "we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy describes how we collect, use, and disclose information when you visit our website (https://carofmemphis.com), schedule services, or interact with us.
1. Information We Collect
We collect information to provide and improve our services to you. The types of information we collect fall into two main categories:
A. Information You Provide Directly to Us
This is information you voluntarily give us when contacting us, scheduling an appointment, or requesting information:
Contact Data: Your name, email address, phone number, and mailing address.
Vehicle Data: Vehicle Year, Make, Model, VIN, and current repair or maintenance needs.
Payment Data: If you pay for services online (we use third-party processors and do not store sensitive payment card information).
B. Information Collected Automatically
When you visit our website, certain non-personal information is collected automatically through standard web technologies:
Usage Data: Your IP address, browser type, operating system, pages viewed, time spent on pages, and referring website URLs.
Tracking Technologies (Cookies): We use cookies and similar tracking technologies (like Google Analytics) to track activity on our website and hold certain information to improve your experience (e.g., remembering your preference settings).
2. How We Use Your Information
We use the information we collect for the following business and service purposes:
To Provide Services: To schedule, confirm, and complete the automotive repairs and maintenance you request.
Communication: To contact you regarding your vehicle's status, service reminders, and customer service inquiries.
Marketing & Promotions (If Applicable): To send you promotional materials, service updates, or special offers, provided you have opted in to receive them.
Website Improvement: To monitor and analyze trends, usage, and activities in connection with our website to improve its function and content.
Security & Legal Compliance: To detect and prevent fraud, protect the security of our services, and comply with legal obligations.
3. Sharing and Disclosure of Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. We do not sell or rent your Personal Information to third parties.
4. Data Security
We implement reasonable security measures designed to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
5. Your Rights and Choices
Marketing Opt-Out: If you receive promotional emails from us, you may opt-out by following the unsubscribe instructions contained in the email.
Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.
Access/Update: You may contact us at any time to request access to the personal information we hold about you or to request that we correct or update your information.
6. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or external scheduling tools. This policy does not cover the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites before submitting any information to them.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: